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Common Email Server and Tech Support Numbers

Internet Technical Support Numbers:

Comcast Cable Customer Service: 615-244-5900

AT&T High Speed Internet Service (formerly Bellsouth FastAccess® DSL): 1-888-321-2375

Common Email Settings for Outlook Express

Bellsouth / ATT Email Settings

AT&T’s POP/SMTP settings have changed to and, but if you are using the old server settings ( and, they will continue to work. You do not have to change them at this time. / 995 / 465 Yes POP3 / 995 / 465 Yes POP3


Comcast Email Settings

1. Open Outlook Express, select the Tools menu and click Accounts

2. Click the Mail tab to make it the active window. Select the Comcast account name you want to verify or reconfigure, then click the Properties button

3. On the General tab, ensure that the E-mail address: listed is your address.

4. On the Servers tab, enter in the Incoming Mail (POP3) field and in the Outgoing mail (SMTP) field. Click My server requires authentication and then click Settings.

5. On the Outgoing Mail Server settings page, select Use same settings as my incoming mail server and then click OK

6. On the Advanced tab, enter 465 or 587 in the Outgoing mail (SMTP) port number field and 995 in the Incoming mail (POP3) field. For both, click This server requires a secure connection (SSL).

7. Click OK and then Close and you will return to the main Outlook Express window. You should now be able to send and receive e-mail using Outlook Express when you are not on the Comcast High-Speed Internet network.

Google Gmail Settings

Pop Settings

Incoming Mail (POP3) Server – requires SSL:
Use SSL: Yes
Port: 995

Outgoing Mail (SMTP) Server – requires TLS: (use authentication)
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587

Account Name: your full email address (including or

Email Address: your email address ( or

iMap Settings

User Information
Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
Email Address: Enter your full email address ( Google Apps users, enter your address in the format

Server Information
Incoming mail server (IMAP):
Outgoing mail server (SMTP):

Login Information
User Name: Enter your full email address (including or
Password: Enter your Gmail password.

Check the box next to ‘This server requires an encrypted connection (SSL)’ under Outgoing Server (SMTP), and enter 465 in the Outgoing server (SMTP) box.