Remember that new computer smell? Well, not the smell, exactly, but that moment when you started your computer for the first time? Everything worked. The drive purred like a kitten, and it did everything you asked it to do–FAST. Now, it takes longer and longer to get anything done on it. You are afraid the hard drive may be going out. You are afraid there may be a virus or some kind of bug gumming up the works and exposing your personal information to some really bad people. You are afraid that it is time to just get a new computer, but there is that small issue of expense.
You have options. You can call your cousin that “knows a little bit about computers”. It’s cheap and easy. No muss, no fuss. But…does the phrase “shade-tree mechanic” ring a bell? What if they make the situation worse?
If you don’t have a tech-savvy cousin ready to leap into action, or you aren’t sure this is a problem they can handle, you could always box everything up and take it to a store. Chances are, they will have it ready for you in a week or two, after which you can go get it and set everything back up when you get home. And they do have a good reputation, so no one went through your files or pilfered through any of your personal information, of course. And you can get by without your computer for the next week or two, I’m sure.
Of course, you could call customer support. Then the extremely helpful person after being transfered five times on the other end of the phone will walk you right through the process needed to discover what is wrong and fix it. All you have to do is call during their hours of operation when you have some time to kill. They are certainly competent and easy to understand, and will get you fixed right up in an hour or two…maybe. As long as it’s not a hardware issue. No problem though, you are comfortable changing out your hard drive and transferring all of your most important information over to the new drive, right?
How do you get your computer repaired at the best price without it taking forever?
You need Nashville Computer Guru!