Professional Service

Tired of hard to understand foreign techs on the phone? Tired of being treated like an idiot by people who lack social skills? Sure I can speak the geek with the best of them but you don’t want to be spoken too, you want to be coached. Nashville Computer Guru will answer questions in plain English and yes we have social skills so ask away.

Many companies have you take apart your PC and come in to drop off your computer and days or weeks later you can pick it up but it’s up to you to hook up all the devices and reinstall any drivers if needed.  If we need to take your computer for computer service we will return it back to you in approx. 24-48 hours and reconnect everything and make sure it’s working to your satisfaction before we leave all for no additional cost. It’s hard to find personal and affordable service that will do what we do.  

300 + clients can’t be wrong, from celebrities to senior shut-ins , straight to GLBT, married to single, no business to small business everyone gets the same quality service. We are regarded by our clients as being a honest company to work with, something we take seriously. Our reputation is held by you.

We are not your typical 9-5 shop, you can send a text at 9pm on a Saturday night and chances are you will have a reply shortly. We are flexible with scheduling with same day service typically. You don’t get the run around and you’re not just another customer to deal with like the big players. You are a person whose personal and even professional livelihood depends on your computer. By the time you look up a computer repair technician and pick up the phone to call, you may have a plethora of emotions going on such as frustration, fear, anxiety, etc. We understand that and we will do my best to get you back up and running.

Many clients have told stories of their computer taking weeks to be returned to them from other shops. We are Nashville’s Geek Squad alternative, onsite service without the Best Buy high price.

Unlike some tech companies, we do not ship your computer away. It stays right here in Nashville and I understand that being without a computer is like being without a car for most so we aim to have it back asap. If we can’t fix your computer on-site, we will try to have your computer back within 24 hours , at most 48 hours, time is dependent on parts and if they need to be ordered and shipped in.

We have affordable prices and payment options, but we can not and will not be able to compete with the part time, fly-by-night “computer techs” on craigslist, backpage, or your friends brother, your sisters best friends cousin who went to school for computers, etc. We have often been called out to a job by someone who had 4-5 techs before us who each had awesome prices like $29 flat fee or $15 an hour computer repair. The techs often worked on computers years ago and are doing it for side money now not knowing the latest threats, some have replaced the wrong parts or quite literally made things worst. You get what you pay for is more then just a phrase.

We have bills,  gas fill ups every few days, car repairs, normal life to pay for and we are always educating ourselves. We know we aren’t the cheapest but we are far from the most expensive at $80 per hour with half hour being the minimum for labor. Home users can expect that they will never be billed more then 3 hours for labor. We both work hard for our money and you shouldn’t feel “Taken to the Cleaners” every time you have a computer issue.